Privacy Policy

Last Updated: June 2026

At AUN Sports (SMC-Private) Limited ("AUN Sports," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or purchase our products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information that you voluntarily provide to us, including:

  • Full Name

  • Company Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • WhatsApp Contact Information

  • Order Details

  • Product Requirements

  • Payment Information

Business Information

When requesting quotations or placing orders, we may collect:

  • Brand Information

  • Product Specifications

  • Design Files

  • Logos and Artwork

  • Manufacturing Requirements

  • Shipping Preferences

Website Usage Information

We may automatically collect certain information when you visit our website, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Referral Sources

  • Website Usage Statistics

How We Use Your Information

We use collected information to:

  • Process inquiries and quotation requests

  • Manufacture and deliver products

  • Provide customer support

  • Communicate order updates

  • Improve website performance

  • Respond to customer questions

  • Manage business relationships

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and website functionality.

Cookies help us:

  • Understand visitor behavior

  • Analyze website performance

  • Remember user preferences

  • Improve website navigation

Users may disable cookies through their browser settings; however, some website features may not function properly.

Information Sharing

AUN Sports does not sell, rent, or trade personal information to third parties.

We may share information only with trusted service providers when necessary to:

  • Process payments

  • Arrange shipping and logistics

  • Provide website hosting services

  • Comply with legal requirements

All third-party providers are expected to maintain appropriate security measures and confidentiality.

Data Security

We implement reasonable technical and organizational measures to protect personal information against:

  • Unauthorized Access

  • Data Loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

International Data Transfers

As an international manufacturer and exporter, information may be processed and stored in different countries depending on operational requirements and customer locations.

By using our services, you consent to such processing where permitted by applicable laws.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal data

  • Restrict processing of information

  • Withdraw consent where applicable

  • Request a copy of your data

Requests may be submitted using the contact details provided below.

Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill business obligations

  • Provide customer support

  • Maintain accounting records

  • Resolve disputes

  • Comply with legal requirements

When information is no longer required, it is securely deleted or anonymized.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external resources.

We are not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of those websites before providing personal information.

Children's Privacy

Our website and services are intended for businesses, organizations, and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child has been collected, appropriate steps will be taken to remove it.

Changes to This Privacy Policy

AUN Sports reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with an updated revision date. Continued use of our website after changes are published constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

AUN Sports (SMC-Private) Limited

Email: sales@aunsports.com

WhatsApp: +92 345 0530 646

We are committed to protecting your privacy and maintaining the trust of our customers, partners, and website visitors worldwide.